Troubleshooting
Things not working? Let's fix that. Here are the most common issues and how to solve them.
Quick Wins
Before diving deep, try these:
- Start small - Test with 1 browser before scaling to 100
- Use DevTools - Open Chrome DevTools to see what's actually happening
- Check your proxies - Bad proxies cause 90% of issues
- Slow down - Add delays between actions, websites hate robots that click too fast
Still stuck? Let's dig deeper.
Website Blocking You?
Getting 403s, CAPTCHAs everywhere, or just blocked? Here's your checklist:
1. Fix Your Proxies
Bad proxies are usually the culprit:
- Datacenter proxies get detected instantly by good anti-bot systems
- Residential proxies work much better (yes, they cost more)
- Check your proxy quality at IPQualityScore
- Match proxy location to the website (US proxies for US sites)
- Rotate proxies, but not too fast
2. Slow Down
Humans don't click 50 times per second:
- Add 1-3 second delays between actions
- Random delays look more natural than fixed ones
- Respect the site's natural flow
- Monitor for rate limit headers
3. Fix Your Browser Profile
Try different setups:
- Use our default fingerprints first (they're optimized)
- If using custom fingerprints, keep them consistent
- Enable these features if sites log you out:
- Local Storage and IndexedDB (stores login sessions)
- Service Workers (for sites like Telegram, but increases profile size)
4. Act Human
The little things matter:
- Navigation - Don't jump straight to target pages. Follow the natural flow
- Mouse movement - Use curves, not straight lines
- Scrolling - Vary speed, pause occasionally
- Typing - Humans don't type at exactly 100ms intervals
- Referrers - Coming from Google looks more natural than direct access
5. Still Getting CAPTCHAs?
Some sites show CAPTCHAs to everyone (looking at you, Cloudflare Under Attack Mode). But if it's just you:
- Create fresh profiles for new fingerprints
- Check our CAPTCHA guide for optimization tips
- Consider that some sites are just CAPTCHA-heavy
When contacting support, include:
- Request and response headers
- Error messages
- The
x-cloud-tracing-uuid
header value
This helps us debug faster.
Performance Problems
Everything Feels Slow?
Welcome to cloud latency. Here's the reality:
Local vs Cloud Timing
- Local: 5ms per command
- Cloud: 100ms per command
- With proxy: 300ms per command
That login flow with 10 commands? Goes from 50ms locally to 3 seconds in production.
Speed Hacks
- Run parallel operations - Don't process URLs one by one
- Reuse sessions - Skip login by saving cookies
- Block unnecessary stuff - CSS, images, ads
- Use
domcontentloaded
instead of waiting for full page loads - Pick the right framework - Playwright/Puppeteer beat Selenium for speed
Persistent Profiles Save Time
If you're logging in repeatedly, use persistent profiles:
- Keep cookies between runs
- Skip login flows
- Maintain authenticated state
- Store local data
Location Matters
Your server in Tokyo hitting our US servers? That's your problem. Contact us about regional deployment.
CDP Errors in Logs
Seeing these? They're normal, ignore them:
Protocol error Target.detachFromTarget: Target closed
- Page closed before we could detach
- Happens during navigation
- Harmless race condition
Protocol error (Target.sendMessageToTarget): No session with given id
- Tried to message a closed session
- Common during cleanup
- Also harmless
These aren't bugs. CDP is asynchronous and sometimes things close before messages arrive. It doesn't affect your automation.
Framework-Specific Tips
Playwright
# Fast input
await page.locator("input").fill("text")
# Not the slow typing simulation
Puppeteer
// Fast navigation
await page.goto(url, {waitUntil: 'domcontentloaded'});
// Not waiting for everything to load
Selenium
Consider switching to Playwright or Puppeteer. Seriously. The performance difference is huge.
Still Need Help?
Tried everything? We're here:
- Email: [email protected]
- Include error details and trace IDs
- Check our API docs for technical details
Remember: most issues come down to proxies, speed, or trying to look too much like a robot. Fix those and you'll solve 90% of problems.